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Beta Systems Professional Service

We Ensure Personalized Service for Every Customer

Do you exploit the full potential of your systems?

Many companies leave valuable potential untapped – due to a lack of time, resources, or expertise. We help you unlock this potential with customized support, proven know-how, and absolute reliability.

  • tailor-made services

  • individual consulting

  • technical solutions & targeted training

Our dedicated support team is available around the clock – ensuring maximum efficiency and satisfaction for your business.

Get to know our servicesGet to know our services
We Free Up Your Team's Capacity.

No Time for System Maintenance? We've Got You Covered.

Our experts efficiently roll out your systems, keep them up-to-date, and keep them running smoothly – so your team can focus on what's important.

  • Do you know all the functions of the systems you use?

  • Do you master all products and know, how to use them optimally?

  • Do you have sufficient internal capacity for comprehensive system support?

  • Which training would be helpful for your team?

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Services

Our Service Offerings

  • Implementing new systems

  • System upgrades & updates

  • Operational support & clean ups

  • Backup management for system protection


Consulting

Our Consulting Areas

  • Individual solution design

  • Competitor replacements

  • RACF Audit

  • Platform swich (e.g. z/OS to Unix)

Learn more about the areasLearn more about the areas

Training

We Make Your Team Fit

Practical, modular and target group-oriented. Ideal for new employees, refreshers or targeted know-how development.

Discover training opportunitiesDiscover training opportunities
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Customization Development – Solutions That Really Fit

Standard Is Not Enough? We’ll Develop the Right Solution for Your Use Case. Together, We’ll Find the Best Way to Support You.

We build tailor-made extensions, interfaces or functions exactly according to your requirements – stable, efficient and future-proof. Our offer: Technical Solution Construction & Implementation.

Consulting – Clarity Through Know-how

Facing Technical Decisions? We Provide the Concept. From Migration to Optimization to Solution Design – We Advise you Individually, Strategically, and With Hands-on Expertise.

Creation of Individual Concepts

Our experts develop individual concepts together with you tailored precisely to your technical requirements and strategic goals. This creates a solid foundation for sustainable system optimization, smooth migrations, or custom extensions.

Support for Competitor Migrations

We support you in migrating from competitor systems such as BMC, Broadcom or LRS with strategic foresight and technical precision. Our goal: a smooth transition with minimal risk and maximum long-term value.

Finding Solutions for Complex Requirements

Targeted solutions for complex requirements such as integrating legacy mainframe environments, bridging system gaps or developing custom functionalities. Deep technical expertise and a clear focus on your objectives ensure practical and sustainable results.


Knowledge Is the Key to Sovereignty

Product Training & Workshops – Knowledge That Drives Performance

As the owner of the European Mainframe Academy (EMA), we provide your teams with exactly the skills they need – practical, modular, and role-specific. Whether onboarding new staff, refreshing existing knowledge, or closing targeted skill gaps, our training directly improves operational results, strengthens system reliability, and sharpens your competitive edge.

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Tailor-Made Formats for Lasting Expertise

We design training formats precisely for your situation – whether it’s an intensive onboarding program for new employees or specialist workshops for experienced staff. The aim is to build the next generation of mainframe experts with hands-on skills that keep your organization ready for future demands, while boosting employee engagement and retention.

In-house training formatsIn-house training formats
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Blended Learning for Flexible, Effective Skill-Building

Our blended learning concept uses proven methods from one of the leading training providers in the mainframe sector. A central element is the flipped virtual classroom: core content is delivered via concise video units and practical assignments that participants can work through independently, freeing live sessions for discussion, problem-solving, and application to real-world challenges in your environment.

Our training conceptOur training concept
Advanced Training for Individual Adjustments

Trainers with Proven Field Experience

The European Mainframe Academy specializes in high-impact training for mainframe and related technologies. Since 2008, our trainers – who combine deep technical expertise with years of operational experience – have delivered innovative programs across the DACH region. The offering will be available internationally soon, giving your teams access to practical, relevant, and future-proof knowledge wherever they are. 

About the European Mainframe AcademyAbout the European Mainframe Academy
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Ready to explore further? Let’s talk. Whether it’s early thoughts or concrete projects – we’re here for you.

Expert Guidance for Your Projects

Meet the Beta Systems Professional Services Team – Making Complexity Manageable with Expertise, Service, and Real Solutions

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Niels von der Hude

Vice President Product Strategy & Development, Beta Systems

As Vice President of Product Strategy & Development at Beta Systems, Niels von der Hude is primarily responsible for the strategic development of the data centre product portfolio. With his professional experience in product management, venture capital and R&D, he promotes and demands close integration between product development and market requirements. He is also a regular speaker at industry events, contributing to the discussion on future-oriented technologies.

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Gabriele Milanese

Director Transformation at Beta Systems and Managing Director at EMA European Mainframe Academy

Gabriele Milanese is the Managing Director of European Mainframe Academy GmbH (EMA). Since July 2024, she has been leading EMA and is responsible for both the operational management and the strategic development of the company. In the course of EMA’s acquisition by Beta Systems Software AG, she played a key role by overseeing the integration process and aligning the academy’s training portfolio with the evolving demands of modern IT infrastructures. Under her leadership, EMA aims to combine traditional mainframe expertise with contemporary technologies such as cloud architectures and AI-driven tools, providing practical, future-focused training for a new generation of mainframe professionals worldwide.

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Mario Meßer

Senior Manager Presales

Mario Meßer is a Senior Manager Presales at Beta Systems Software AG, where he has worked for many years in various presales and consulting-related roles. His responsibilities typically include developing solution concepts, supporting customers in technical evaluations, and designing process chains for audit and compliance scenarios. His profile reflects long-term experience in enterprise software environments and a strong focus on technical presales, customer guidance, and cross-platform process implementation.